So, Richard has a coworker that knows some things about computers yay!! He sent the hard drive to him & he informed us that he CAN save the files we want!!! I'm still going to have all my pics & videos from the first 7months of Noah's life! He also said that he can fix the hard drive altogether but there apparently are some known problems with the hard drive that we have so we may just see if Dell will replace it since we still have a warranty. Anyways.. Praise God for answered prayers... No matter how big or small they may be!!!